Physical and Mental Health

Physical Health Assessment Process

CUB conducts regular health checks for staff. In 2024, the completion rate of health checks for new employees was 100%, and we provided regular employees with health checks every 2 years. According to the "Cathay United Commercial Bank Employee Health Check Follow-Up Management Guidelines", we conduct graded health management based on the results of various statutory inspection items for employees. Nurses follow up with high-risk individuals and, based on their needs and willingness, refer them to on-site physicians, and coordinate with supervisors for necessary work adjustments. Based on the top three health issues identified from employee health check results and statistics from the musculoskeletal questionnaire, which highlights the most affected areas, 4 health lectures were held with 265 participants. The overall satisfaction rate reached 97.7%.

Mental Health Plan and Health Seminars

CUB helps employees achieve work-life balance through Cathay FHC's Employee Assistance Program (EAP). All employees can access one-on-one professional counseling services when facing difficulties or stress. These services are delivered by a team of professional counselors to support employees' mental health and enhance work performance. According to the provider's satisfaction survey of employees who use the counseling service, nearly 98% of employees expressed a high level of satisfaction with the EAP service. In addition, CUB organized 3 mental health lectures targeting common issues raised through the Employee Assistance Program (EAP) in the previous year, such as psychological stress and family communication, which may affect mental health. A total of 222 participants attended these lectures aimed at helping employees regain their inner balance, with participants reporting an overall satisfaction rate of 98.4%.

Promoting Employee, Family, and Community Health

CUB recognizes that health is the foundation of both business and society. Therefore, we are committed to organizing various activities to promote the health and well-being of employees, families and the community. Every year, we invest substantial resources in a series of health promotion programs, including chronic prescription pick-up services, stress relief craft workshops, parent-child interaction activities and blood donation. The Group also organizes wellness initiatives such as weight-loss and walking challenges, which not only raise employees' health awareness, but also strengthen family and community cohesion, working together to build a healthier, more harmonious society.