Contact Us

Contact Us

Service Address

  • TEL: +852 2877 5488 (Please call during business hours, Monday to Friday 9:00 – 17:00 HKT)
  • Address: 10/F, Lee Garden Three, 1 Sunning Road, Causeway Bay, Hong Kong

Contact List

Service
Phone Number
ServiceHong Kong E-Banking (HKEB)
Phone Number+852 2877 5488 ext. 22
All Matters related to HKEB
ServiceGlobal MyB2B (GMB)
Phone Number+852 2877 5488 ext. 8
All matters related to GMB
ServiceRemittance
Phone Number+852 2877 5488 ext. 21
Inward / outward remittance
Service Account Opening / Deposit/ Consultation about deposits
Phone Number+852 2877 5488 ext. 22
Account opening / Deposits / Consultation about deposits
ServicePrivate Wealth Management
Phone Number+852 2877 5488 ext. 23
Wealth management / Investment consultation
ServiceCorporate Banking
Customer Services
Phone Number+852 2877 5488 ext. 24
Corporate Banking Enquiry
corp.banking.services@hk.cathaybk.com
ServiceFinancial Products
Phone Number+852 2596 7094
Financial product marketing
ServiceTrade Finance
Phone Number+852 2596 7330
Operations concerning trade finance
ServiceSettlement of Financial Products
Phone Number+852 2596 7390
Handling settlement of financial products
ServiceComplaint Handling Officer
Phone Number+852 3921 7317
complaint@hk.cathaybk.com
ServiceData Protection Officer
Phone Number+852 3921 7317
Data enquiry request