Investors

Cathay United Bank places great importance on the opinions of its investors, establishing a spokesperson system and regularly organizing earnings calls and shareholders' meetings. Such measures enhance the timeliness and transparency of information disclosure, thereby protecting the rights and interests of investors. Please click on the “Messages for Investors ” section on this website for details.  

Employees

Cathay United Bank views its employees as its greatest asset and has therefore sought to create a friendly and healthy work environment that respects human rights and is free from all forms of discrimination and harassment. The Bank firmly believes that a business’s competitive foundation is built on the solidarity of its employees, while caring for their well-being is the responsibility of the business. Therefore, the Bank has not only sought to attract, encourage, and retain talent with competitive salaries and benefits, but also regularly listens to the needs of its employees, living up to the Bank’s core values by keeping an open ear and providing opportunities for employees to voice their ideas. In addition, the Bank provides plenty of learning channels and rotation opportunities based on each employee’s abilities and expertise.

Employee Communication Channels

Written Feedback	Communication Hotline	Intranet
Employees can submit feedback via written letters or email to the Human Resources Department.	Employees can contact the Human Resources Department via hotline.	Employees can log in to discussion boards on the intranet to express their opinions.

Customer

To ensure the proper development of its financial business, Cathay United Bank stands by its commitment to its core values — Integrity, Accountability, and Innovation — and focuses on the long-term management of customers while safeguarding their rights and interests through a variety of services.
The Bank is dedicated to creating products tailored to the needs and risk tolerance of customers. By adopting fair design principles, the Bank is committed to delivering first-class products for its customers through responsible marketing and service policies.
With business locations across Taiwan, friendly staff, a 24-hour customer service center, and automated online services, the Bank offers an extensive network that meets the financial needs of every region.

●Cathay United Bank’s 24-hr Customer Service Center: 02-23831000 (or 0800-818-001 from a landline)

●Customer service email 

Suppliers

Cathay United Bank is firmly committed to ethical corporate management when engaging with suppliers. Both parties may not, directly or indirectly, provide, commit, request, or receive any improper gains in any form or under any name, nor engage in actions that violate ethics, regulations, and obligations. To protect the legal rights and interests of both parties, neither party shall manipulate, conceal, or abuse information obtained through their duties, make fraudulent statements, or engage in unfair transactions.