Latest News

Latest News

e-Advice Service - New Transaction and Function Announcement

Starting from March 10, 2025, the e-Advice "Deposit and Remittance" Advice Type will include a new type of transaction advice, being the “Time Deposit” transaction advice.

In addition, new users of "Global MyB2B" can quickly activate the e-Advice service and set up the receiving email address through the automated step-by-step guidance in Global MyB2B, allowing such new users to access transaction advices more promptly and conveniently.

Cathay United Bank is committed to provide more efficient services to our customers and look forward to our customers’ enjoyment of the convenience brought by these new features.

If there are any questions regarding the e-Advice service, please feel free to contact your relationship manager or call our customer service hotline at +65 6593 9280.

Beware of SMS, emails or notifications
from unknown sources

Please note that Cathay United Bank (Singapore Branch) (the “Bank”) will never request for your password, one-time password or user identification via phone calls or emails for access to the Bank’s systems or any other purpose.

Be aware of scams, phishing websites or fraud if you receive a text message, email, clickable link or any other notification purportedly from the Bank or from an unknown source. Always check the source of such text message, email, clickable link or notification before proceeding.

Please refer to the Bank’s website at https://www.cathaybk.com.tw/sg/en/ under the “Announcement” section for any authentic communication or notification from the Bank (or its service providers) to you.

If you had inadvertently acted on any suspicious text message, email, clickable link or any other notification or if you have any queries about the authenticity of any communication or notification purportedly from the Bank, please call our Customer Service Hotline at +65 6593 9280 (General Line) or contact your assigned Relationship Manager immediately.

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