Statements Of Income

Telephone voice message service hotline:

02-2383-1000 or dial 0800-818-001 for local calls
Use the following keypad entries or refer to the voice reminders to acquire relevant data from our convenient automated voice call services.
English service please press four

Quick combinations for voice call services

Credit card services

  • Credit card loss: Press 6-1
  • Check total expensesPress 2
  • Costco co-branding cardPress 5
  • Register with credit card campaignPress 8

Bank services

  • Credit card lossPress 6-2
  • Check / fax your account balance
    in Cathay United Bank    Press 1-1-1
  • Enter account number to check remaining balancePress 1-1-5
  • Check / fax information on outstanding checksPress 1-1-2-2
  • Transfer funds from your New Taiwan Dollar account
    in Cathay United Bank    Press 1-2-1
  • Transfer funds to other New Taiwan Dollar accounts of
    other banks    Press 1-2-2